State Farm® Insurance Agent Erin Zabel

"I have had the pleasure of working with Shelby, Erin, and April for life, auto, condo, and flood insurance. All 3 ladies are knowledgeable and professional, as well as kind and friendly. They are easy to get in touch with, whether through email, video call, phone, and text. I highly recommend this office to meet your insurance needs!"

"Working with Shelby on Erin's team is a pleasure! She provides amazing customer service and her timeliness in responses is something that my business really appreciates. Shelby goes the extra mile to make sure you have what you need for insurance! I would highly recommend working with her!"

"What sets Shelby from State Farm apart from the rest of the insurance companies is her outstanding customer service. When we moved to NC and needed new coverage, Every interaction I’ve had with Shelby - whether over the phone or in person has been met with professionalism, kindness, and efficiency. State Farm, especially Shelby, truly prioritizes its customers, and it shows. If you’re looking for an insurance company that values service and reliability, I highly recommend them!"

"Spoke with Shelby on the phone today about some bundles and I’m pretty sure I’ll be switching insurance. Just wanna run it by the wifey first. Shelby is gonna save us money. And who wouldn’t want to do that in this current economy."

"Shelby Cantal was amazing to work with. She explained coverages and costs clearly and honestly, tweaking our policies until they fit our needs. She was easy to contact and responded quickly and clearly to our questions. I highly recommend working with Shelby for your insurance needs!!"

"Shelby was super quick with getting a quote for me and assessing all my insurance needs. She was able to get me a quote that was less than my previous server. Knowledgeable and helpful. Thank you!! Update! A year later and Shelby continued to provide excellent customer service and assesses all my insurance needs."

"This team is great, especially Shelby. She has helped me so much over the course of the years and is so knowledgeable and experienced. The service she provides is always above and beyond, striving for perfection every step of the way. Thank you so much for all that you’ve done and continue to do. Couldn’t ask for anyone better!"

"Shelby is very passionate, intelligent, and very dedicated to her craft! She's always on top of her customer service. Fat ass too"

"They continue to have excellent customer service and knowledge and are so friendly and caring! These ladies will take the best care of you and your family’s needs!"

"Shelby is always professional and pays attention to details. She truly cares and listens to the needs of an individual no matter who it is."

"10/10 recommend! Shelby is professional, timely and goes above and beyond for her clients."

"I recently had to file a claim on one if my policies. Prior to filing online I reached out to my agents office. Once again Shelby assisted me and helped me navigate the process of filing the claim. The process is easy and clear! So glad to have that personal touch! Awesome experience with this group of women professionals! Long time State Farm customer but Erin, Shelby and April tag team to always provide an answer, if not immediately, always within a short amount of time. They take time to consider your needs and find the right coverage for those needs."

"Erin and her team are absolutely stellar!!! She is there every step of the way, and handles her business professionally and with great care. She prides herself on being attentive and transparent with her clients. No gimmicks or hidden clauses or costs! Just great insurance at a great price!"

"Highly recommend Erin & her team! Very knowledgeable and easy to get ahold of."

"April and Shelby are amazing. Knowledgeable and I feel like I am their only policyholder when I talk with them."

"I can't speak highly enough of Erin. The entire experience, from the moment I met her was fantastic. Her assistant was friendly and efficient, as well Not only was Erin knowledgeable but also took the time to address all my questions and concerns. Everyone, I know I will refer them to Erin because I know they will be in great hands. If I could give her more than five stars, I would!"

"Shelby and April , i can’t believe the nasty attitude and the way they treat customers, first the want you to pay without talking to you about any policy limits so you end up paying maximum for the lowest policy limits , then they talk down to you because you have an accent, after talking to State Farm customer service my policy limits was up and I paid half of the price that Shelby asked me to do , yes no one deserves this treatment specially if we paying for the service Please stay away from this agent and call State Farm customer services for better price and treatment"

"Absolutely the best in the business. Erin and her staff are friendly, extremely hard working, and strive to get you the best rates possible. I highly recommend you checking them out and giving them an opportunity to save you money while providing the upmost coverage."

"I’ve been insured through this company for years now and I must say that it’s been an awesome experience! Erin and April are two of the most accommodating, understanding and helpful people I’ve ever dealt with in my life. I had gone through several other insurance companies and basically got robbed and lied to. Erin and her staff are thorough and professional and truly make you feel like you’re part of their family. I highly recommend them!"

"Excellent service! Always very responsive."

"Erin and her team are wonderful. Quick responses and always professional. I’ve even recommended her to several friends and she is now their agent. State Farm was the best switch I made for insurance. Give them a call! They’re always quick to help with what whatever you need in a timely manner."

"After speaking to April and Shelby They are so rude and nasty to the point they hung up on me 2 times , just for trying to ask a bout my police and all the add up they did which toke my bill to over $350 a month , these ladies have some problems , they trick people to add more and more policies with the promise of discount but you end up paying more Stay away from them"

"Shelby always returns my emails/ calls in a timely manner, she has helped me with life, auto and homeowners insurance. Shelby is the best!!"

"I am extremely happy with the service. Erin Zabel is the best!"

"Shelby is so amazing! She was so great with handling all of our insurance needs, has great customer service skills, and a delight to work with. We've had lots of questions, and always get a quick answer, and we never feel like we're a bother which is why we left our previous insurance. Glad we made the switch!"